Shock absorber failure can be grouped into 3 areas:
Oil leakage, physical defect or noise.





Oil Leakage




Normally oil leakage occurs as a result of damaged oil seal or bushing. Any damage to the piston rod can affect the oil seal.





Cause and Action



Damage due to worn out parts (Dust cover,
bump rubber). Replace those parts, with new
parts, and replace new srr shock absorber
Damage by tools (plier etc) during installation of
Shock Absorber). Do not hold piston rod by any
tools. Replace new srr shock absorber
Unsatisfactory installation of shock absorber
causes irregularity. Correct installation with
the right instruction or suitable tools.




Noise



Noise can be present as either a rattle or a swish. Any damage to the piston rod can affect the oil seal.





Cause and Action



Not using srr supplied parts during installation,
or use of other brand parts. Replace shock
absorber using parts provided.
Damage by tools (plier etc) during installation of
Shock Absorber). Do not hold piston rod by any
tools. Replace new srr shock absorber.
Incorrect bump or rubber used. Piston rod or internal
components may be damaged by using wrong rubber.
Replace shock absorber by using correct components.




Physical Defect



Physical defects are bent or broken shock absorbers.





Cause and Action



Pressure by frozen liquid put in the strut. Do not put any liquid in the strut housing. Tightened with impact wrench. Do not use any power tools.







Cause and Action



Wrong Installation of shock absorbers and equivalent parts. Confirm SRR Instruction Sheet and Car Manufacturer Manual, and Replace Wrong parts or procedure.